Privacy Policy
SOLO FINANCE INC. (DBA SOLO) is a technology company that provides secure infrastructure for banks and institutions to collect, assess, and act on customer data. We operate as a Consumer Reporting Agency (CRA) under the Fair Credit Reporting Act (FCRA).
This Privacy Policy explains how we handle personal information on our website and through our services. If you’ve been invited to submit data through SOLO by a financial institution, this policy outlines how your information is used and protected.
EFFECTIVE DATE: MAY 2025
1. Who We Serve
We work with two types of users:
Institutions: Banks and lenders using SOLO software.
End Users: Individuals and businesses who are invited by these institutions to submit information through SOLO.
2. How We Collect Information
We collect personal information in two ways:
2.1 When You Visit Our Website
We may collect:
Contact information if you fill out a form.
Usage data via cookies and tracking tools.
Browser/device info.
2.2 When You Use SOLO Through a Client Invitation
If you’re invited to complete a form or application through SOLO, we may collect data including:
Name, address, phone number.
Social Security Number (SSN), Employer ID Number (EIN), or date of birth.
Employment, income, or financial records.
Other documents or responses depending on the institution’s request.
We collect only the information that the institution has specified, and we process that data on their behalf.
3. How We Use Your Information
We use your information to:
Operate and improve our services.
Present your submitted data back to the requesting institution in a structured, reviewable format.
Fulfill our obligations under the Fair Credit Reporting Act (FCRA).
We do not make lending, credit, or eligibility decisions based on your data.
SOLO does not engage in automated profiling or decision-making. However, the financial institution that invited you may use the data submitted through SOLO—alongside their own models, rules, or criteria—as part of their evaluation process.
4. Your Rights as a Data Owner
If your data has been submitted through SOLO, you have rights under the Fair Credit Reporting Act (FCRA), including:
The right to know what data SOLO holds about you.
The right to dispute inaccurate or incomplete information.
The right to add a statement to your file.
To exercise these rights, contact: pass@solo.one